Average Score (350 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

350 Ratings

4.6 Average

Models
Types of Survey
Filter by
  • Randy K.09-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Jose keeps you informed about progress

  • Scott B.09-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

    Online its says that the install should take 15-30min for the install of a Cargo box and rails. App Shows the vehicle was done and parked at 9:36am There is no way it took 2 hours for the install but the service advisor swore it did. When I picked up the vehicle none of the manuals were in the car, waited 30min for the service advisor to retrieve from the tech only to discover the manual for the crossbars is missing. I do not know how to remove and reinstall.

  • Frederica C.09-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Quick to get apt for in right away Zeve came right up to me got me set up and explained a few options I had questions about.

  • Eugene D.09-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Susan P.09-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The manager and assistant manager gave white glove assistance!

    09-08-2025

    Susan thanks for your loyalty and repeat business with VW of Huntington. We appreciate you and your family choosing us for your vehicle needs. We hope you are loving the new Jetta!

  • Spiro M.09-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    We had a great experience buying form VW of Huntington. Lucas our sales person was knowledgeable and easy to deal with. Shawn, Fred and David also made this transaction flawless, thank you.

    09-05-2025

    Spiro thanks for the great review and kind words. Thanks again for choosing VW of Huntington for your new Tiguan!

  • Amy L.09-03-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Attentive, personable sales team.

    09-05-2025

    Thanks for choosing us for your new Jetta Amy. We appreciate your business.

  • James S.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Natalya C.08-31-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Very knowledgeable and well informed salesperson. Experienced and fair financial staff

    08-31-2025

    Natalya thanks so much for your great review and for choosing VW of Huntington. Congratulations on your new Tiguan!!

  • Chris C.08-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Courteous and responsive service