Average Score (332 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

332 Ratings

4.6 Average

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  • Suzan G.05-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    He was fast and efficient

  • Kathleen D.05-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Mike was great

  • Danielle M.05-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I came in for a recall. You noticed I was close to service and inspection was coming due and completed all three without adding time to my appointment. And I was in a rush so that was a huge bonus.

  • David M.05-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Speedy service, friendly and efficient service advisor.

  • Nicolo C.05-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Mike was an amazing service advisor. He made me feel very comfortable with the whole process. Many more visits in my future as I lease 2 VW

  • Marlon Y.05-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Alan L.05-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Donato G.05-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jose Velasquez in the service department is an asset to your company.

  • Courtenay D.05-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Ismael B.05-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Amazing like always