Average Score (332 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

332 Ratings

4.6 Average

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  • Richard C.05-04-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Carol F.05-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I brought my car in for an inspection and told Mike I had to be out by a certain time to get to a doctor appointment. Mike assured me he would take care of it and sure enough I was out of there quickly. Mike and the rest of the service team are always pleasant, helpful and have a smile on their face. It is always a pleasure dealing with them.

  • Jessica O.04-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Gabriella P.04-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Zeve Naftali is an asset for your company. He was responsive and efficient

  • Archie S.04-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Marlon Y.04-25-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Since I purchased the car, have been having problems with the Navigation system and the remote entry into the car. I called VW of Huntington and I was told someone will called me back and they never did. I am starting to think it was a mistake purchasing this vehicle.

    04-26-2025

    Marlon, We are sorry you are having issues with your new car. Someone from our customer satisfaction team will reach out to you shortly to arrange for service.

  • Joseph C.04-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Tanairy F.04-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Berj K.04-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service person was a pleasure to work with. He kept in contact and kept me up to date on what was happening, but my car was not taken care of properly. The windshield wiper still starts by itself, and the clock in the car wasn’t even touched. When I got the car back, the clock was still six minutes late.

  • Phil K.04-23-2025

    TYPE:ServiceMODEL:GolfYEAR:2020