Average Score (332 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

332 Ratings

4.6 Average

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  • Martin R.04-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Prompt service.

  • Daniel M.04-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Lisa S.04-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I give a 5 star rating because the service was great. Stephanie was awesome and that garage is immaculate. The shuttle service was a huge help for me, thank you

  • Christopher D.04-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Amy L.04-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Allison P.04-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • April C.04-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Michael B.04-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    There should be better availability of loaner vehicles

  • Ronald S.04-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    The service was fine … but why wasn’t the myVW working upon delivery of the car???- my son leased a Tiguan at the time I leased mine n his myVW also doesn’t work - he is very busy n not sure when he will be able to come to the dealership n wait 2 hrs for the hiccup to be solved - not sure where the problem is , but there is def a problem

  • Angela F.04-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Jose was great to deal with. Very professional and efficient.