Average Score (332 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

332 Ratings

4.6 Average

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  • John K.04-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Your prices are out of control

  • Sandeep I.04-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Ronald S.04-09-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    i thought that our salesman 'adrian' did a great job in describing the auto's we leased .

    04-09-2025

    Ronald, Thanks for choosing VW of Huntington for your new Cross Sport. Congratulations!

  • Dennis R.04-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service - just no one called me when my car was ready, which caused a delay.

  • Sara L.04-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The best car service that I have ever received is from Volkswagon Huntington. The process of making the appointment, to dropping off my car, and waiting is seamless. The waiting area is clean and bright. The staff at Volkswagon Huntington make the process the best that it possibly can be. I appreciate the wonderful service from them. All other car service centers should model their services after you. Thank you.

  • Raymond P.04-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Laurie M.04-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    taken right in ready exactly when I was told Nevo was a very sincere polite man

  • Michael H.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Stephanie was excellent. The service was done quickly and the communication was great.

  • Peter R.04-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    I purchased the Passat GT in 2018. Ever since its been serviced EXCLUSIVELY at the dealership. I took the car in last year..... in June regarding the radio screen not working. I was advised by the service rep this was a VERY common issue. I was "out" of warranty for 6 days. I was told I would hear back regarding how to get this covered / repaired. Its April of 2025..... I still have not heard back. I was told after my last appointment I would hear back by the end of the day (4/2). I have still not heard back. Absolutely unacceptable and I am planning on not using this dealership for future repairs. I've rec'd COUNTLESS marketing emails / texts from this dealership. Yet, NOBODY can call me to get the radio issue addressed. Extremely unsatisfied and absolutely not purchasing my next vehicle from this dealership.

  • Fred E.04-04-2025

    TYPE:ServiceMODEL:ArteonYEAR:2019

    My experience with my Service Tec Rep. was excellent,thanks Jose. My vehicle was fixed quickly and happily under warranty.