Average Score (363 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

363 Ratings

4.6 Average

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  • Joanne B.08-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Jaislyn E.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Outstanding experience. Recently moved back from FL, Zeve helped install my NY plates and registration. I came back the following day to do an inspection. Zeve was kind, intelligent and went above and behind to accommodate my tight schedule.

  • Benjamin K.08-19-2025

    TYPE:ServiceMODEL:Golf RYEAR:2022

  • Daniel D.08-18-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    Team always gives me the best service

  • Michael P.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Samantha P.08-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    ZEVE AND MARCUS WERE EXCELLENT HAD ME IN AND OUT WITHIN 45 MINUTES

  • William W.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    excellent

  • Michael P.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Alexa S.08-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    The customer service is always great. Whether Jose from service or Shawn from sales. They always take care of their customers.

  • Robin N.08-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I have been using your service for over 5 years. Jose has treated us like gold. He has been honest and a true pleasure to deal with. Your whole service department does not disappoint!