Average Score (332 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

332 Ratings

4.6 Average

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  • Natalya C.08-31-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Very knowledgeable and well informed salesperson. Experienced and fair financial staff

    08-31-2025

    Natalya thanks so much for your great review and for choosing VW of Huntington. Congratulations on your new Tiguan!!

  • Chris C.08-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Courteous and responsive service

  • Jennifer M.08-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I think they need to work on their customer service. I have gone into furniture stores and I have been offered something to drink. They were nice but it was a very dry experience. The receptionist was dry and not inviting. No smile not engaging. Normally when you are in place like that you get hellos from other sales men but nothing !!

    08-31-2025

    Jennifer, Thank you for choosing VW of Huntington for your new Tiguan. We hope that you are loving your new vehicle so far. We regret hearing that you were not greeted with a warm welcome. We will definitely keep this in mind for training our staff going forward.

  • Andrew S.08-28-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Easy process from start to finish. Pleased with the inventory and attention paid thus far.

    08-29-2025

    Andrew congrats on the new Tiguan and thank you for choosing VW of Huntington!

  • Steven M.08-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Zeve is a professional in all ways. Courteous & knowledgeable . Anxious to please , I felt he was going the extra mile for me.

  • Selma M.08-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Amazing service

  • Jose P.08-26-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    You guys did a wonderful job taking care of my car. I just wish you were more helpful/immediate with loaner cars.

  • Angelique G.08-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Mike at the service desk was great was able to get me into a loaner quickly and resolve my issue on my vehicle

  • Gil C.08-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Very professional and courteous service

  • Anthony C.08-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The shop attendant Jose is the only reason I choose to bring my car to VW. There’s a stigma of dealerships being shady and just trying to gouge money from customers, but Jose has been the complete opposite. Jose is very attentive and his interpersonal communication skills are excellent. He explains maintenance task and suggests future maintenance that should be done to my car to maintain the cars health. I have dealt with other employees there, and I firmly believe Jose should be promoted to a position where he can train and mold the staff to offer the same great service he does.