Average Score (332 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

332 Ratings

4.6 Average

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  • Robert M.08-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Very thorough, very fair.

  • Debra C.08-22-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Thanks to Dan Watts for his amazing customer support, my experience was smooth and easy. Overall experience 10/10.

    08-22-2025

    Hi Debra. Congratulations on your new Jetta and we appreciate your business here at VW of Huntington

  • Kimberly V.08-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    No one knew what they were doing. Our salesman was young, and clearly inexperienced. Taking home the vehicle took 3 1/2 hours because we were “mishandled”

    08-22-2025

    Kimberly. Thank you for your feedback. We apologize for the delay in your paperwork. Unfortunately, without all necessary information and documentation being provided in advance there can be longer wait times to complete the paperwork process. We look forward to providing you with a better, speedier experience in the future!

  • Abraham M.08-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    great service!!

  • Joanne B.08-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Jaislyn E.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Outstanding experience. Recently moved back from FL, Zeve helped install my NY plates and registration. I came back the following day to do an inspection. Zeve was kind, intelligent and went above and behind to accommodate my tight schedule.

  • Benjamin K.08-19-2025

    TYPE:ServiceMODEL:Golf RYEAR:2022

  • Daniel D.08-18-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    Team always gives me the best service

  • Michael P.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Samantha P.08-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    ZEVE AND MARCUS WERE EXCELLENT HAD ME IN AND OUT WITHIN 45 MINUTES